Frequently Asked Questions

Find answers to common questions about TINTYKIT products, shipping, orders and returns. Learn everything you need to know about our Brow Tint + Hold and how to get in contact if you need customer support.

Shipping & Delivery

Do you ship internationally?

Yes. We ship internationally – and we also offer free delivery on all orders over £30.

For all other orders, the shipping cost is £3.50 within the U.K., or £10 internationally.

Orders are typically dispatched within 2-4 business days for U.K. customers, and for international orders the delivery time may take up to 17 days.

What are your delivery times?

Orders are typically dispatched within 2-4 business days for U.K. customers, and for international orders the delivery time may take up to 17 days.

If you have any questions or concerns about your order, please contact us by emailing hello@tintykit.com.

How much will shipping cost?

TINTYKIT offers free delivery on all orders over £30.

For all other orders, the shipping cost is £3.50 within the U.K., or £10 internationally.

Shipping rates are added automatically at checkout.

Can you provide worldwide shipping?

Yes. We ship all over the world – and we also offer free delivery on all orders over £30.

For all other orders, the shipping cost is £3.50 within the U.K., or £10 internationally.

Orders are typically dispatched within 2-4 business days for U.K. customers, and for international orders the delivery time may take up to 17 days.

If you have any questions about your order or are interested in finding out more about any of our products, please contact us by emailing hello@tintykit.com.

My Order and Returns

How can I contact TINTYKIT?

Please contact us by emailing hello@tintykit.com if you have any questions, or if there are any issues with your order.

What is your returns policy?

Unfortunately, we cannot accept returns unless there is a defect or problem with your purchase.

Please contact us by emailing hello@tintykit.com if you have any questions, or if there are any issues with your order.

Brow Tint + Hold

What is Brow Tint + Hold?

Launching in January 2026, Brow Tint + Hold marks a bold move in eyebrow care – combining tinting and styling into one single product.

Designed to streamline your routine, it’s an effortless, all-in-one eyebrow gel that delivers COLOUR, SHAPE and HOLD in a single step – giving you bold, fuller-looking eyebrows in seconds.

The results are natural looking brows that last all day – no more harsh lines, no more flakes, and no more complicated routines.

One product for perfect eyebrows is no longer just an aspiration – it’s finally here.

What are the key benefits to using Brow Tint + Hold?

Brow Tint + Hold combines rich colour and reliable hold into one product – so there's no need for a separate tint and gel.

It leaves your brows defined and styled, without the flaky residue common in other gels.

It's also vegan, dermatologically-tested and developed to streamline your routine while delivering great results.

What makes Brow Tint + Hold different?

Brow Tint + Hold is the only product on the market that gives both true tint and flexible hold in a single step – without making you choose between the two.

Our unique formula delivers fuller, natural-looking brows that stay in place all day, with zero flaking.

Finally, you can say goodbye to complicated morning routines.

And what’s more, our formula is vegan, dermatologically-tested and gentle on skin and hair, so it won’t stain or cause damage.

And when the day’s done, it simply rinses off with water – no fuss or residue.

How long does Brow Tint + Hold last?

Our Brow Tint + Hold is made to last exactly as long as you need it to – all day.

It doesn’t fade after an hour. It doesn’t crack halfway through. But nor does it last longer than you'd like it to – ie. it doesn't stain or deliver anything too permanent. It gives you consistent, reliable colour, shape and hold from morning coffee to evening wind-down.

Then, when the day is done, it washes off easily with water or your regular cleanser. No scrubbing. No awkward staining. No 'morning-after' brow shadow that lingers where you don’t want it.

What is brow tinting?

Brow tinting refers to applying a semi-permanent colour (a “tint”) that mainly colours the eyebrow hairs themselves, without colouring the skin beneath. 

The result is typically more natural: it enhances your existing hairs – including light and vellus ('peach fuzz') hairs – and gives definition, but doesn’t dramatically change the look of the brows. 

In terms of longevity, brow tints vary in how long they can last – with some lasting up to 2 to 4 weeks depending on hair type, skin type etc.

Because tinting is less aggressive, it is often a good option for someone looking for a subtle improvement and a more natural enhanced look, rather than a bold transformation.

Our Brow Tint + Hold is specifically designed as a day-wear brow tint – which means it's easy to apply and washes off easily at night.

It also allows you to customise what you want for that day, and is generally a good choice if you are looking for a natural and non-permanent option.

What is brow dyeing?

Brow dyeing is typically a more intensive treatment than tinting. 

Brow dye not only colours brow hairs, but typically also stains the skin beneath the brows, helping to fill in gaps and create a denser effect. 

Because it penetrates more, the results tend to last longer: around 4-6 weeks for the hair colour – and the skin stain beneath may also linger somewhat.

It’s better suited for people who have lighter brow hairs, sparse brows, or if you're looking for a more defined, noticeable brow shape and colour.

How to choose: brow tint or brow dye?

Here are some quick decision-guides:

If your brows are already fairly full, you just want a little boost of colour, and you prefer a natural, low-maintenance look → go for tinting.

If your brows are light in colour, sparse, you want a more dramatic look, or you want the skin beneath to be subtly tinted too → go for dyeing.

Also think about how often you’re willing to re-do the treatment: since tinting fades sooner, you might need more frequent refreshes.

More about Brow Tint + Hold

Brow Tint + Hold is a natural, day-wear gel formulated to colour and style brows – giving you fuller, more defined brows in a single step.

Our formula is vegan, dermatologically tested and gentle on both skin and hair. 

Importantly, it tints and shapes the hairs, and holds them in place – hence, why we talk about it “colouring” rather than “dyeing”.

So if you like the idea of a gentler treatment, minimal fuss, a product you can apply at home (rather than a salon dye job) and a more natural outcome, look no further than our Brow Tint + Hold.

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